WORKING WITH FACILITIES SERVICES NETWORK (FSN)
Why do furniture dealers partner with FSN?
Furniture dealers partner with Facilities Services Network because they need a trusted installation partner that can support their customers wherever business takes them. Through a network of independently owned installation companies, FSN helps dealers confidently manage projects across multiple markets while maintaining consistent standards for quality, communication, and professionalism.
Whether supporting a single office installation or a complex multi-location rollout, FSN members work together to simplify project coordination and help dealers deliver a positive customer experience. From commercial furniture installation and architectural walls to warehousing, relocations, and decommissions, FSN provides the capabilities needed to support a wide range of workplace projects.
Most importantly, FSN is built on collaboration. Members share best practices and are committed to continuous improvement, giving furniture dealers access to a network focused on reliability, accountability, and long-term partnerships.
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• Why FSN
• Commercial Furniture Installation
• Find an Installer
Can FSN support my customers outside my local market?
Yes. Facilities Services Network is built to help furniture dealers support customers beyond your local market. Through a network of independently owned installation companies across the United States, Canada, and Australia, FSN gives dealers access to trusted local expertise backed by shared standards and a commitment to quality.
Whether your customer is opening a new office, expanding into multiple locations, or managing a nationwide rollout, FSN helps simplify coordination and provides a consistent experience across the network. Members collaborate to deliver commercial furniture installation, architectural wall installation, project management, warehousing, relocations, and decommissions while keeping communication clear throughout the project.
By partnering with FSN, furniture dealers can confidently pursue opportunities that extend beyond their traditional service area while continuing to strengthen and protect their customer relationships.
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• Find an Installer
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• Why FSN
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How does FSN help protect my customer relationships?
FSN understands that your reputation is on the line with every project. That’s why our members are committed to representing your business with the same level of professionalism and care that you expect from your own team.
From project kickoff through final completion, FSN provides experienced project management services that help keep installations organized, on schedule, and aligned with customer expectations. Clear communication is a priority, with daily project updates that keep dealers informed of progress, milestones, and any issues requiring attention. This proactive approach helps eliminate surprises and gives you confidence that your customer is receiving the service they deserve.
FSN members are qualified, experienced commercial installation businesses with proven expertise in commercial furniture installation, architectural walls, warehousing, relocations, and decommissions. By combining local market knowledge with the strength of a collaborative network, FSN helps furniture dealers deliver a consistent, high-quality experience that builds trust and strengthens long-term customer relationships.
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• Project Management
• Why FSN
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How does FSN maintain consistent service quality across the network?
Facilities Services Network is built on a shared commitment to quality, professionalism, and continuous improvement. Every FSN member is expected to uphold established network standards that promote consistent service delivery and a positive customer experience across all markets.
A key part of the FSN difference is its best practices peer group, where members regularly share knowledge, benchmark performance, and learn from one another’s experiences. This collaborative approach helps members refine processes, adopt proven solutions, and continuously raise the standard of service throughout the network.
FSN members also invest in ongoing training and professional certifications to stay current with evolving products, installation techniques, and industry requirements. Combined with a strong commitment to workplace safety and adherence to recognized safety standards, this focus on education and accountability helps ensure projects are completed efficiently, professionally, and with the highest regard for quality.
For furniture dealers, this means partnering with a network of experienced companies that are dedicated to delivering consistent results and protecting the reputation of every project they support.
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• Why FSN
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What types of workplace projects can FSN support?
FSN members support workplace projects of virtually every size, from single office installations to large corporate rollouts and multi-location deployments. Our network has experience working in a wide range of environments, including corporate offices, healthcare facilities, government buildings, educational institutions, industrial spaces, and other commercial workplaces.
FSN members are experienced in installing furniture and workplace solutions from many of the industry’s leading manufacturers, including Allsteel, Steelcase, MillerKnoll, Haworth, Kimball, Teknion, KI, Kimball and others. This broad product knowledge helps furniture dealers confidently support a variety of customer requirements and project scopes.
In addition to commercial furniture installation, many FSN members offer specialty services that can simplify complex projects, including architectural wall installation, project management, warehousing, decommissions, and moves and relocations. This combination of capabilities allows dealers to work with a trusted network that can adapt to the unique needs of each customer and project.
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• Commercial Furniture Installation
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• Warehousing
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Can FSN coordinate multi-location installations?
Yes. FSN was built to help furniture dealers support customers with projects that extend beyond a single market. The approach to coordinating multi-location installations can vary depending on the size and complexity of the project.
In some cases, a dealer may work directly with a single FSN member who serves as the primary point of contact and coordinates activities with other FSN members as needed. For larger or more complex projects, a dealer may work directly with multiple FSN companies, each providing local expertise and installation services within their respective markets.
This flexible approach allows FSN to adapt to the unique needs of each project while maintaining clear communication, professional project management, and a consistent commitment to quality. Whether supporting a regional expansion or a nationwide rollout, FSN helps furniture dealers deliver a seamless experience for their customers.
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• Project Management
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What geographic areas does FSN cover?
FSN members provide commercial furniture installation and workplace services across the United States, Canada, and Australia. Through a network of independently owned installation companies, FSN helps furniture dealers support customer projects in multiple markets while maintaining a commitment to quality, communication, and professionalism.
If a project extends into an area that is not currently served by an FSN member, we may be able to identify and recommend a qualified installation partner to help meet the customer’s needs. This flexible approach allows furniture dealers to pursue opportunities with confidence, knowing FSN will work to find the right solution for the project.
Whether supporting a single location or coordinating a multi-market rollout, FSN is committed to helping dealers deliver a consistent and reliable customer experience.
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• Why FSN
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How do I connect with an FSN member?
Connecting with an FSN member is easy. If you know the market where you need support, you can use the Find an Installer section of the website to locate an FSN member serving that area. Each member profile includes contact information, making it easy to reach out directly and discuss your project requirements.
If you are not sure which FSN member is the best fit, you can also submit an inquiry through the contact form on the website. An FSN representative will help connect you with the appropriate member or members based on your project location and needs.
Whether you are planning a local installation or coordinating a multi-location project, FSN is committed to making the connection process simple and helping you find experienced professionals who can support your customer with confidence.
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• Find an Installer
• About FSN
• Why FSN
What makes FSN different from other installation networks?
FSN is the only established national network of its kind, bringing together independently owned commercial furniture installation companies that share a commitment to quality, professionalism, and continuous improvement. Unlike networks that rely primarily on subcontractors, FSN is built on experienced businesses that have invested in their people, systems, and long-term capabilities.
Member companies are committed to ongoing training, professional certifications, and industry best practices to ensure they remain current with evolving products, installation techniques, and safety requirements. Through a collaborative peer group, members regularly share knowledge and benchmark performance to strengthen the entire network.
FSN also provides the processes needed to support complex workplace projects. Professional project management, clear communication, and structured project coordination help ensure that dealers and their customers receive consistent service and timely updates from project start through completion. The result is a trusted network that helps furniture dealers confidently deliver successful projects while protecting the relationships they have built with their customers.
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• Why FSN
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How does FSN keep dealers informed throughout a project?
FSN understands that furniture dealers need visibility into their projects. That’s why communication is an important part of the way our members operate. Dealers can expect regular project updates, timely notification of any issues that arise, and a clear point of contact to help keep the project moving forward.
Many FSN members provide dedicated project management services to coordinate schedules, manage logistics, and oversee installation activities. This helps simplify complex projects and allows dealers to stay focused on their customers rather than tracking day-to-day details.
The goal is simple: provide the information dealers need, when they need it, so they can confidently support their customers from project kickoff through final completion.
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JOINING FACILITIES SERVICES NETWORK (FSN)
Why do installation companies join FSN?
Installation companies join FSN because they believe in the value of collaboration and continuous improvement. Through an active peer group, members share best practices, exchange ideas, and learn from one another’s experience to strengthen their businesses and better serve their customers.
FSN also provides the benefits of a national network through centralized marketing and business development efforts that help promote the organization and create opportunities for members to participate in projects beyond their local markets.
More than a referral network, FSN is a community of established, professional installation companies committed to quality, accountability, and raising the standard of commercial furniture installation.
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• Join FSN
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• About FSN
What does FSN look for in a member company?
FSN seeks established commercial furniture installation companies that are committed to quality, professionalism, and continuous improvement. Members are expected to take pride in their workmanship, invest in their people, and share a common goal of delivering exceptional service to furniture dealers and their customers.
Successful FSN members value collaboration and are willing to share ideas, best practices, and industry knowledge with other members of the network. They recognize that by learning from one another and working together, the entire organization becomes stronger.
FSN also looks for companies that are committed to ongoing training, professional development, safety, and the use of proven project management and communication processes. Prospective members must be able to meet the established standards of the network and demonstrate a commitment to upholding those standards as part of their ongoing participation in FSN.
Membership is built on mutual trust, accountability, and a shared desire to raise the standard of commercial furniture installation across the industry.